Repair Services

Full repair service for all our products.

1) DOWNLOAD AND PRINT THE REPAIR REQUEST FORM
Click here to download the form ->

Complete the form with all your details. If you want, we can send our courier to withdraw your instrument.
Cost of the withdraw with Prisma Electronics courier : € 25,00 for Europe – € 35,00 for extra Europe.

2) Send your product with a secure package and with the form inside with all your details.

3) Assessment and Repair: The PRISMA ELECTRONICS Service Center will assess your product and send you a quotation.
The repair process for your product will begin after you’ve made the payment.

4) Receive Your Product: The PRISMA ELECTRONICS Service Center will send the repaired or replacement product to your address.
Shipping cost : € 15.00 for Europe – € 25.00 for Extra Europe.

* If the assessment shows that PRISMA ELECTRONICS is responsible for the product’s issue under warranty, your product will be repaired or replaced for free.