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PURCHASE SUPPORT



Payment & Pricing

Free delivery with every order above 250,00 EUR

We ship Prisma Electronics products worldwide. Delivery times consist of 24-48 hours; You will receive the on-line shipment tracking to monitor the status of the shipment.

Payment methods are :
- Cash on Delivery (only for Italy)
- Bank transfer ( you will be emailed order confirmation with all your payment details )
- Credit card through PAYPAL

Secure payment with Paypal on Prisma Electronics web site.

Once you have placed your order you will receive on e-mail indicated all the summary of your data and confirmation of the same.



Dispatch & Delivery

Delivery times consist of 24-48 hours, the majority of orders are fulfilled within 24 hours of receipt of order. You will receive the on-line shipment tracking to monitor the status of the shipment.

Delivery of the products shall be made to the address that appears on your order form through our courier DHL Express Service or FEDEX.

Express courier DHL for the order on Prisma Electronics web site

Delivery of the products to our carrier we will send you a confirmation of shipment by e-mail provided that you have indicated an e-mail address on the order form.



Zero VAT Purchasing on the Prisma Electronics Online store

EU ZERO VAT Puchasing

If you are VAT-registered in an EU member state and have a VAT registration number, then subject to the conditions as set out in the VAT Registration Agreement, you can submit that VAT registration number for purchasing from the Prisma Electronics Online Store.
Click here for more info ->

 



Warranty & Refunds

In any case, for all purchases are still valid “ The Money Back Guarantee”. Prisma Electronics provides products warranty for 24 months ((in accordance with the Italian Legislative Decree n. 206 of 2005) and declares that the products are consistent with those described in the present and on-line catalog. Any remarkable defects must be reported by the customer in accordance with Legislative Decree n. 206 of 2005 art. 132.